Payment & Refund Policy

Last updated: September 2026

Cosgrove Home Staging, LLC requires a deposit to secure staging services and reserve the scheduled staging date. The remaining balance is due on or before the scheduled staging date.

Cancellations & Rescheduling

Cancellations and rescheduling requests must be submitted in writing at least 72 hours prior to the scheduled staging date. In the event of cancellation, the deposit will be retained as a cancellation fee. Rescheduling requests made with less than 72 hours’ written notice are subject to a $250 rescheduling fee.

Staging Fees & Extensions

Initial staging fees cover the agreed-upon staging services and a 30-day staging term. Once the staging term begins, staging fees are non-refundable and will not be prorated if the property sells, goes under contract, or is de-staged prior to the end of the term.

Approved staging extensions are for an additional 30-day period and must be paid in full prior to the extension period. Extension fees are non-refundable and non-prorated.

Payment Terms

Specific payment amounts, due dates, services and other project terms are provided in each client’s proposal, invoice and Real Estate Staging Services and Furniture and Accessories Rental Agreement. In the event of a conflict, the terms of the client’s signed agreement will control.

Questions regarding payments or refunds may be submitted through our website contact form.